By Ellie Ritter, contributor
The Metropolitan Atlanta Rapid Transit Authority (MARTA) officially opened the fully renovated Reduced Fare and Lost and Found offices at the Five Points Station on May 17.
The facility’s upgrades include increased waiting area space, expanded seating capacity and clearer, more prominent signage to improve customers’ experience, according to MARTA’s press release.
“Our new Reduced Fare Office now offers the needed upgrades to adequately accommodate our customers with disabilities and senior riders,” MARTA GM/CEO Keith Parker said. “This brighter, user-friendly facility is outfitted with an all new HVAC system, security system as well as individual privacy window service.”
The new office will give MARTA users who need reduced fares a second option. Eligible senior citizens, people with disabilities and Medicare cardholders can now apply for reduced fare Breeze cards at both the Five Points Station and the MARTA Headquarters at Lindbergh, according to the press release.
Members of the MARTA Accessibility Committee (MAC) helped plan and develop the newly redeveloped office space.
“From the increased lighting for the visually impaired to additional seating for the disabled, it is pleasing to see that the MARTA team put extra care into the small details,” MAC Chairman Roderick Parker said.